We were extremely satisfied with the entire process and experience with Apex, as they were prompt and efficient. their service and response time was great, as they were able to... read more come for an estimate within 24 hours of my initial email request. Prior to their arrival, they maintained great communication with me via text message, ensuring that all details were clear and any questions were answered. During the estimate, the technician conducted a thorough inspection and provided me with several options along with detailed quotes, helping us to make an informed decision. Scheduling the installation was also simple. Apex confirmed their availability and installation schedule on Monday. The doors were scheduled to be installed on Wednesday with a specific start window between 10am-12pm. The technician sent a text approximately 30 minutes before arriving and was within the scheduled window. The technician, Brian, was not only helpful but also courteous throughout the entire process. He took the time to explain the installation process to me and completed the installation of both doors on the same day, working by himself. At the end of the installation, he went through the new doors in detail, explaining the warranty, operation, and door construction. I was impressed by the professionalism and expertise demonstrated by Brian. He represented the company extremely well and made the entire process easy and stress-free, from the initial estimate to the final installation. Moreover, the cleanup was thorough, and the doors were working perfectly by the end of the day. I will be recommending Apex thanks to their prompt response, excellent communication, thorough inspection, efficient installation, and professional service.
